Last Updated: June 2025
Legal Name: HEALTH PRODUCERS HOME CARE AGENCY, INC.
DBA: Sierra Pride Home Healthcare Agency
At Sierra Pride HHA, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.
Information We Collect
We may collect the following types of information:
- Personal Information This may include your name, phone number, email address, postal address, and any other information you provide by completing forms on our website, communicating with us by phone or email, or interacting with our care team.
- Health and Service-Related Information If you request care services, we may collect information necessary to understand your care needs. This could include health-related details or service preferences.
- Usage Information We collect technical information about how you interact with our website, including your IP address, browser type, device type, and pages visited.
- Cookies and Tracking Technologies We use cookies and similar technologies to understand user behavior and improve website functionality.
How We Use Your Information
Your information may be used for the following purposes:
- To provide home health care services and communicate with you
- To confirm or update visits and appointments
- To respond to inquiries or requests
- To manage client or applicant communications, including job application updates
- To send SMS messages after obtaining consent
- To maintain and improve our website and user experience
- To comply with legal or regulatory requirements
SMS Consent and Communication
If you provide your phone number and opt-in to receive SMS messages, we may send you texts related to:
- Visit reminders
- Caregiver schedule updates
- Application status (for job seekers)
- Other service-related notifications
Your phone number and SMS consent will not be shared or sold to any third party or affiliate for marketing purposes. You may opt out of SMS messages at any time by replying “STOP.” For help, reply “HELP” or contact us at 586-576-1930.
Please review our full SMS Consent Terms and Conditions for detailed information on our texting practices.
How We Share Your Information
We do not sell your personal information. We may share limited information in the following cases:
- With Service Providers We may share your information with vendors who help us operate our website, manage communications, or deliver care.
- Legal Requirements We may disclose your information if required to comply with applicable laws or valid legal processes.
Your Choices
You have the following choices regarding your personal information:
- Access or Update Your Information You can request access to your personal data or ask for corrections by contacting us directly.
- Opt Out of Marketing If you previously consented to receive marketing emails or messages, you can unsubscribe using the link in any message or by contacting us.
- Control Cookies You can adjust browser settings to manage or block cookies on our website.
Data Security
We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is entirely secure.
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The updated version will be posted on this page with the revised date.
Contact Us
If you have any questions or requests related to your privacy, you may reach us at:
Sierra Pride HHA Phone: 586-576-1930 Email: sierrapride11@att.net Website: https://www.sierrapridehha.com