Last Updated: June 2025
Legal Name: HEALTH PRODUCERS HOME CARE AGENCY, INC.
DBA: Sierra Pride Home Healthcare Agency
Sierra Pride HHA offers SMS (text message) communications to help keep clients, job applicants, and visitors informed. This page outlines our texting practices, consent terms, and opt-in/out procedures to ensure transparency and compliance.
Consent for SMS Communications
By providing your phone number and consenting to receive SMS messages from Sierra Pride HHA, you agree to the terms outlined on this page.
- Your phone number and SMS consent are kept confidential.
- We do not sell or share your phone number or consent with any third party or affiliate for marketing purposes.
- SMS communications are used exclusively for direct communication related to services, applications, or appointment scheduling.
Types of SMS Communications
We may send SMS messages for the following reasons:
Clients and Family Members- Visit confirmations and reminders
- Updates about caregiver arrival times
- Notifications about changes to scheduled visits or care plans
- Interview scheduling
- Application status updates
- Responses to service-related questions
- Requests for additional information or follow-up
- Example Message: “Hi [Customer Name], this is a reminder about your upcoming appointment with Sierra Pride HHA on [Date] at [Time]. We look forward to seeing you!”
- Message Frequency: You may receive approximately 5–10 messages per day depending on your interactions and activity. Frequency may vary.
- Message and data rates may apply based on your mobile plan.
Opt-In Methods
You may opt in to receive SMS messages in the following ways:
- Verbally, during a phone conversation with our staff
- By checking the SMS consent box on an online or paper form
- Through direct input on a website form
Opt-Out Methods
You may opt out of SMS communications at any time:
- Reply “STOP” to any SMS you receive
- Contact us directly at 586-576-1930 and request removal
- Agency texting # +1 (248)-206-2166
- Uncheck or leave blank the SMS consent option on our forms
Help and Assistance
If you need help or have questions about our SMS messages:
- Reply “HELP” to any SMS
- You will receive the following response: “For further assistance, please visit our website at https://www.sierrapridehha.com/ or call us at 586-576-1930.”
Contact Information
For any questions regarding our SMS Terms and Conditions, contact:
Sierra Pride HHAPhone: 586-576-1930
Email: sierrapride11@att.net
Website: https://www.sierrapridehha.com/