How do we measure our quality? We measure it by your level of satisfaction.
At Sierra Pride Home Healthcare Agency, it matters to us that you get quality care. It matters to us more if you’re not getting the right level of care and assistance that you should get. This is especially critical when you’ve recently been hospitalized or when you’ve been diagnosed with a chronic illness.
In any way that we can, we will provide you with skilled care services that are appropriate for your conditions. Sierra Pride Home Healthcare Agency is state-licensed and certified to provide therapy services, nursing care and medical social services. We also have staff who can take charge of some non-medical care needs that may arise in your given condition.
To ensure that you’re getting appropriate attention from our staff, we start by assessing your needs. Once we are able to identify your care requirements, we will design a care plan that outlines your health conditions and what treatment plans are most applicable. Along the way, we will coordinate with our physician and your family members. We closely communicate with you, your loved ones and your primary care physician while we provide you with quality home health services.
Our Philosophy & Mission
- Sierra Pride Home Healthcare Agency (SPHHA) subscribes to the concept of health as stated by World Health Organization.
- We believe in accountability to the patient, family and to the community to assist them to improve their ability for self-care and thereby live more effectively with themselves and others
- We believe it is SPHHA’s responsibility to employ and treat persons without regard to race, creed, sex, sexual preference, age, color, religion, physical handicap or national origin. SPHHA has the responsibility of employing and retaining a staff; which is current in its knowledge, application, and conceptualization of professional practice.
- We believe that it is necessary for all staff members, professional and non-professional to support the philosophy of SPHHA and that their practice reflects the philosophy.
- We believe that it is necessary for all staff work cooperatively to enhance the philosophy, goals and objectives of SPHHA.
- We are committed to provide high quality, cost-effective home health care services that address the comprehensive needs of the communities we serve.
Sierra Pride Home Healthcare Agency believes that Health Care is a basic human right. It is our desire to provide home care for people and families in their homes for the purpose of promoting, maintaining or restoring health or minimizing the effects of illness and disability, by providing licensed community health nurses or other staff as seen fit.
Our commitment is to safeguard human dignity, promote the potential for high levels of wellness in compliance with the applicable Federal, State and local laws and regulations, and the disclosure of ownership information to the best of our knowledge, based on our Quality Improvement Program, and compliance with acceptable professional standards and principles. Sierra Pride Home Healthcare Agency also believes that health care promotion is a collaborative effort with other health disciplines to provide consistent comprehensive care.
Sierra Pride Home Healthcare Agency subscribes to the concept of health as stated by the World Health Organization. Health is a state of maximal physical, mental, and social well being, and not merely the absence of disease or infirmity. The enjoyment of the highest attainable standard of health is one of the fundamental rights of every human being without distinction of race, religion, political belief, economic, or social condition. To that end, the personnel of SPHHA are committed to providing high quality health care and to promote maximum physical, mental, and social conditions in the client/patient and family.
We believe in accountability to the client/patient, family and to the community to assist them to improve their ability for self-care and thereby live more effectively with themselves and others. We also respect the autonomy of the client/patient and family to make decisions affecting their present and future health status. We are committed to making services available to all persons within our service area. We utilize the interdisciplinary approach in providing services and work cooperatively with other community organizations and groups to provide comprehensive care. We believe it is SPHHA responsibility to employ and treat persons without regard to race, creed, sex, sexual preference, age, color, religion, physical handicap or national origin. SPHHA has the responsibility of employing and retaining a staff, which is current in its knowledge, application, and conceptualization of professional practice. We believe staff should be skilled in making professional judgments, in applying treatment modalities with individual client/patients and that the staff has primary responsibility to maintain and update their clinical knowledge.
We believe that it is necessary for all staff members, professional and non-professional, to support the philosophy of SPHHA and that their practice reflects the philosophy. It is necessary that all staff work cooperatively to enhance the philosophy, goals and objectives of SPHHA. We have a commitment to management practices, which facilitate open communication and allow participation in problem solving and program development and implementation. We continually seek new ways and means of being responsive to the ever-changing health needs in the community. We believe in the value of consumer participation in planning and implementation of service programs. As an adjunct to this concept, we believe that ongoing evaluation of SPHHA services is essential.